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CARE-Paket
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Your satisfaction requires more than simply leading edge technology. From initial contact through to the problem free daily routine use of your plant – we care for you. Trust our "Care" package for an all embracing care and service:
Advice and problem solving
In close consultation with you we develop the optimum solution: state of the art technology tailored to your individual requirements. Wherever it is suitable and possible, test runs in trial technology institutes provide you with necessary securicty.
Contract implementation
Our professional project management team ensure the timely and reliable implementation of your project. Your project leader and contact person is permanently available for you.
Receiving, installation, implementation, initial use support
Tense moments for every customer, allied with high expectations. We take care of all the details: Test runs, training of your operators and service personnel, comprehensible operations guide and replacement parts catalogue.
Service
Naturally, our customer service personnel are availlable for you as needed on a 24 hour / 7 day basis per help line. To ensure a high degree of serviceability of your plant we recommend that you take out an inspection or maintenance contract with us. |
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